Commercial Residential Aluminum -

Frequently Asked Questions

About CRA

Screen Enclosures

Gutters

Entry & Lanai Enclosures

Screen Replacement & Repair

About CRA

1. Does CRA provide free estimates?
Yes, we offer free estimates for all CRA projects. Our team assesses your property, discusses your requirements, and provides a detailed quote outlining the scope of work and associated costs.

2. How do I begin my CRA enclosure project or schedule a consultation appointment?
To begin, contact us at 855-CRA-CAGE or fill out our quick quote form to schedule a consultation. Our customer experience specialist will assist you with the appointment process. From there, our experts will guide you through the design and installation phases, ensuring your vision for an enhanced outdoor living space becomes a reality.

3. Does CRA provide services for mobile homes or manufactured homes?
No, CRA specializes exclusively in residential and commercial properties. We do not provide services for mobile or manufactured homes.

4. How do I submit a service request for my CRA product?
To ensure efficient handling of your request, please submit it directly to our service department at Service@CRAluminum.com Our team will review the request and provide an estimate for the repairs if it’s a billable service or create a warranty work order if deemed warrantable.

When submitting your request, please include the following information:

  • Your name, address, and phone number
  • A detailed description of the issue
  • Two photos showing the area of concern

Please note that lead times may vary depending on the scope of the requested work and that payment is due upon completion for billable services. If this request is related to a recent installation, please copy your CRA representative on the email.

5. Are CRA products covered by warranties?

3 Year Structural Warranty

Commercial Residential Aluminum proudly warrants the structural integrity of our products for a period of 3 years. By using the finest materials, construction, and technology available in manufacturing our products, we provide the highest quality structures available anywhere. This enables us to warrant all products of our manufacture to be free from defects in workmanship and material at the date of installation. At our opinion, we will replace, repair, or render credit to the Buyer for any item furnished by us that is proved to be defective or nonconforming to the Buyer’s contractual specifications within a period of three years.

Limited Warranty

• Hardware warranty, 1 year, covering workmanship and mechanical parts.
• Painted surfaces, 1 year, covering workmanship and painting supplies.
• Standard Screening warranty, 1 year, covering workmanship and screening,
• Damage, abuse, acts of nature or lack of maintenance voids warranty.
• Modification of structure voids warranty.

Important

We use the finest quality screens available in the manufacture of our products; however, they are vulnerable to everyday wear and tear and are not warranted unless they meet the stipulations outlined in the above paragraph.

This warranty covers the structure under normal conditions. It does not cover extreme acts of nature, including, but not limited to tornadoes, sinkholes, hurricanes, or any other condition beyond the design criteria of this structure.

Seller specifically disclaims any and all implied warranties of merchantability or fitness for a particular purpose, the warranties provided herein shall be the sole and exclusive warranties between the parties. Seller specifically disclaims any consequential damages including injury to person or property which occur as a consequence of a defect in a seller manufactured product, or as a consequence of delay in delivery of a product.

Screen Enclosures

1. What types of enclosures do you offer?
We offer various enclosures, including pool cages, patio enclosures, ScenicView enclosures, entry enclosures, and lanai enclosures. Each can be customized to meet your specific needs and preferences.

2. What makes CRA enclosures different from competitors?
Commercial Residential Aluminum (CRA) enclosures are unmatched thanks to years of innovation and our exclusive, patented ChannelLock SMB technology. Unlike industry-standard SMB beams, which revealed critical failure points in third-party testing, our ChannelLock design addresses these issues and is 40% stronger. This cutting-edge technology makes our enclosures the only ones on the market tested and approved by the Department of Business and Professional Regulation (DBPR). Thanks to rigorous third-party testing, we guarantee that our enclosures meet the highest safety, durability, and performance standards. The safety of your family and your investment should not be a guess; it should be guaranteed.

3. Are your enclosures customizable?
Yes, our enclosures are fully customizable to match your aesthetic and functional requirements. From screens, fasteners, and doors to overall design, we can customize it all to complement your home’s architecture and meet your specific needs.

4. What is the installation process like?
The installation process is efficient and minimally invasive. We pre-fabricate the enclosure in our controlled environment for precision and quality. Our team then installs it at your property, adhering to all engineering and permitting requirements. Typical installation times for an enclosure are about 1 day, ensuring a quick and seamless upgrade for your home.

5. Do you handle permitting and regulatory requirements?
Yes, we manage all permitting and regulatory requirements as specified by the State of Florida and local authorities. This includes engineering approvals and inspections to ensure compliance with building codes. CRA has a dedicated design staff, chief engineer, and permitting team to handle all the necessary details, ensuring a smooth and compliant process from start to finish.

6. What is the typical installation time for an enclosure?
Installation times vary based on the project’s size and complexity. However, our streamlined process typically allows for completion in as little as one day, minimizing disruption to your routine. Depending on the scope, installations can be completed in as little as one day.

7. Will modifying my CRA enclosure affect the warranty?
Modifications or repairs by non-CRA experts will void the warranty for the affected section. Contact CRA before proceeding with any work to avoid voiding the warranty.

8. Can you enclose an above-ground pool?
Yes, we specialize in enclosing both above-ground and in-ground pools. Our custom-designed screen enclosures enhance the usability of your above-ground pool, extending your enjoyment while minimizing debris and insects. For details, contact us at 855-CRA-CAGE.

9. What maintenance is required for your enclosures?
Our enclosures are designed for minimal maintenance. Regular cleaning and inspection of screens and frames are recommended to ensure longevity and performance.

10. How should I best clean a spot on my aluminum enclosure?
Use Dawn dish soap mixed with warm water to clean spots on your aluminum enclosure. Gently scrub with a soft cloth or sponge, then rinse with clean water. Avoid abrasive cleaners and scrubbing pads to prevent scratching. For persistent spots, try a specialized aluminum cleaner following the manufacturer’s instructions, testing first on a small, inconspicuous area.

11. How to remove silicone from stucco?
Use acetone with a soft or hard brush to remove silicone from stucco. Wear gloves for protection. Dampen the brush with acetone and scrub the silicone residue. Rinse the area thoroughly with clean water and allow it to air dry. Always test a small, inconspicuous area first and consult a professional if needed.

12. Can you suntan through a screened enclosure?
Yes, you can suntan through a screened pool enclosure. While the screen material filters some sunlight and slightly reduces UV exposure, it does not completely block sun rays. Use sunscreen and practice sun safety to protect your skin.

13. Do pool cages block UV rays?
Yes, pool cages can block some UV rays, providing partial protection from the sun. The screen material typically used in pool cages reduces the amount of direct sunlight, which helps lower UV exposure. However, they do not completely block UV rays, so additional sun protection measures are still recommended.

14. What material is used for pool enclosure?
Pool enclosures are typically made from durable aluminum for the framework and fiberglass or polyester screen mesh for the panels. Aluminum is chosen for its strength, corrosion resistance, and lightweight properties, while the screen mesh allows airflow and visibility while keeping out insects and debris.

15. Do you provide deck extensions for new enclosures?
Yes, at Commercial Residential Aluminum, we offer deck extensions for new enclosures. Whether you’re expanding an existing deck or adding a new one as part of your enclosure project, our team can design and install deck extensions that perfectly complement your new enclosure. We provide a range of options, including concrete pads, paver decks, and pavers with footers, and offer a variety of travertine and natural stone finishes to enhance the look and feel of your outdoor space. Our experts will work with you to ensure that your deck extension seamlessly integrates with your enclosure and meets your aesthetic and functional needs. If you have specific design preferences or requirements, please let us know, and we’ll tailor our solutions to match your vision.

Gutters

1. What types of gutters do you offer?
We provide aluminum seamless gutters in both 6” and 7” sizes, each expertly designed to deliver efficient water management and safeguard your home.

2. Why are gutters important for my home?
Gutters play a crucial role in directing rainwater away from your home’s foundation, preventing water damage, erosion, and mold growth. Properly installed gutters can prolong the lifespan of your roof, siding, and landscaping.

3. Are your gutters customizable?
Yes, our gutters are customizable to meet your home’s specific needs. Choose from different colors and sizes to complement your home’s exterior and roof design.

4. How durable are your gutter systems?
Our gutter systems are built to endure various weather conditions, including heavy rain, wind, and UV exposure. We use high-quality materials and professional installation techniques to ensure durability and performance.

5. Do you provide gutter installation services?
Yes, we offer comprehensive gutter installation services. Our experienced team handles every aspect, from initial consultation and measurement to installation and cleanup, ensuring a hassle-free experience.

6. How can I determine the right gutter system for my home?
We offer personalized consultations to assess your home’s needs and recommend the best gutter system. We consider factors such as roof pitch, climate, and landscaping to ensure optimal performance.

Entry & Lanai Enclosures

1. What are entry and lanai enclosures?
Entry and lanai enclosures are structures with aluminum frames and screened walls that enclose outdoor spaces like front porches, lanais, or patios. They provide protection from insects, debris, and the elements while allowing airflow and visibility.

2. What are the benefits of installing an entry or lanai enclosure?
Installing an entry or lanai enclosure enhances your outdoor living space by offering year-round protection, additional security, and cross ventilation. It adds value to your home and keeps pests out while keeping pets in.

3. Are entry and lanai enclosures customizable?
Yes, we offer a range of customizable options to suit your specific needs and preferences. Choose from various styles to match your home and HOA guidelines, and even design a unique screen door.

4. How long does installing an entry or lanai enclosure take?
Installation time varies based on the enclosure’s size and complexity. Our team provides an estimated timeline during the consultation process, and we aim to complete installations efficiently, often within one day, to minimize disruption.

5. Can entry or lanai enclosures be used for privacy?
Entry and lanai enclosures can offer some degree of privacy, depending on the screen material and design chosen, although they are primarily designed for protection and airflow.

6. What should I consider before installing an entry or lanai enclosure?
Before installation, consider factors like local building codes, HOA guidelines, the intended use of the enclosure, desired appearance, and budget. Our team is here to assist you through the planning and decision-making stages to ensure a smooth installation.

7. How to clean lanai cage?
Start by removing loose debris and rinsing the structure with a garden hose. Then, scrub the cage and screens with mild detergent or a specialized cleaner using a soft-bristle brush or sponge. Rinse thoroughly and allow the cage to air dry. Inspect for any necessary repairs.

Screen Replacement & Repair

1. What types of screens do you offer for replacement?
We offer a variety of screen materials for replacement, including fiberglass and specialty mesh options. These screens are designed for durability, insect resistance, sun protection, and pet resilience. Our specialists are available to help you choose the best screen material based on your specific needs and preferences.

2. What precautions should I take to prolong the life of my screens?
To extend the lifespan of your screens, regular maintenance is essential. This includes cleaning debris and inspecting for damage. Be sure to avoid harsh cleaning chemicals and excessive pressure, as these can harm the screen material. Proper care will help ensure your screens remain in optimal condition for years to come.

Thank you for visiting Commercial Residential Aluminum’s FAQ page. We hope you found the answers you needed. If you have further questions or need personalized assistance tailored to your specific needs, please get in touch with our team. We’re here to support all your aluminum needs!

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